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燕山大学拟于2020年8月20日14:30在线上举办首届人文社科高端学术论坛（The First High-end Academic Forum of Humanities and Social Sciences of Yanshan University）-青年专场。本次论坛以“管理前沿理论与方法”为主题，集聚了三地四校（燕山大学、香港理工大学、香港中文大学、澳门科技大学）优秀青年学者，探讨交流学术热点，旨在促进学术交流，提高青年学者科研热情和学术水平，助力学校一流大学建设。
澳门科技大学商学院副教授李新将在首届人文社科高端学术论坛第一组里以“Time-Based or Fixed-Fee? How to Penalize Cancellation of Orders of Car-Hailing Applications”为题作报告，欢迎广大学者参会，交流。论坛入口：
论坛地址：https://meeting.tencent.com/s/3qoX36hHps6S
会 议 ID：743 736 434
会议密码：200820
附：李新副教授简介和报告摘要
澳门科技大学商学院决策科学系副教授，CILT Charter Member。澳门大学管理学博士（全额奖学金），澳门大学数学硕士，澳门科技大学工商管理学学士（全额奖学金）。研究方向包括服务运营系统和供应链管理等。在管理科学与工程和新能源领域的国际顶级及知名期刊和会议发表文章20篇，如Production and Operations Management, Naval Research Logistics, Operations Research Letters, International Journal of Production Economics, Applied Energy, Asia-pacific Journal of Operational Research等。担任管理科学领域多个国际顶级和知名期刊的审稿人，例如MSOM, POM, EJOR，IJPE，ANOR等。担任澳门多家团体的理事，如澳门青年研究协会，澳门物流与运输协会，粤澳物流学会、民航政策研究学会等。同时主持和参与多项澳门政府的调研项目，例如《澳門醫療融資制度》研究、澳門會展業未來人才需求調研、《媽閣至關閘公交快速通道方案》調查研究、《澳门物流行业的发展报告》等。
分享主题：Time-Based or Fixed-Fee? How to Penalize Cancellation of Orders of Car-Hailing Applications
摘要：While waiting for an ordered ride service through a car hailing application (CHA), a customer may encounter a taxi. Hence, the customer may cancel the CHA order and take the taxi instead. CHAs often charge penalty fees for such order cancellations. In this paper, we study the effect of different cancellation penalty schemes on the system performance. Comparing different payment schemes is a classic OM topic but the past studies mainly focus on the one-sided market. Our question is new here as it studies the penalty schemes in a two-sided market, in which the demand-side customers’ cancellation behavior imposes costs on the supply-side drivers. Furthermore, a penalty scheme affects customers’ strategic behavior, which is modeled as a two-stage decision problem. We mainly adopt stochastic model to capture the stochastic system’s performance and conduct optimization on customers’ and CHA platforms’ decisions. We first show that the penalty fee shall be equal to the CHA car driver’s cost due to order cancellation so that to achieve the social cost minimization (or social welfare maximization). We then consider a special case with a linear time-dependent cost function for drivers, and study the optimal time-based scheme and the optimal fixed-fee scheme. We find that the fixed-fee scheme is likely to generate more users when the number of CHA cars is limited. In contrast, the time-based scheme encourages early cancellation and prevents late cancellation, performing the best in the social cost minimization.
附：论坛流程
1.燕山大学首届人文社科高端学术论坛主论坛
论坛地址：https://meeting.tencent.com/s/lXky5bgdIx06
会 议 ID：743 736 434
会议密码：200820
2.燕山大学首届人文社科高端学术论坛分论坛一组
论坛地址：https://meeting.tencent.com/s/3qoX36hHps6S
会 议 ID：695 963 522
会议密码：200820
3.燕山大学首届人文社科高端学术论坛分论坛二组
论坛地址：https://meeting.tencent.com/s/QZFxV2nMqhK3
会 议 ID：451 491 088
会议密码：200820
4.燕山大学首届人文社科高端学术论坛分论坛三组
论坛地址：https://meeting.tencent.com/s/IKrDetmjYDNR
会 议 ID：762 658 111
会议密码：200820
